About Me

My career has transitioned from the social sciences and humanities into software development and technical support. My attraction to these seemingly disparate fields is their problem solving, challenges, and endless opportunities to learn.

My extensive education in the social sciences and humanities has provided me with crucial skills such as critical thinking, research and writing, and cultural awareness/sensitivity. These were developed over years of studying theory and case studies to understand different communities and people around the world, as well as through my ethnographic training and research experience.

My work experience also shows my interest in and dedication to working with diverse populations in diverse positions. As a teacher, server, and a farmers' market manager I have learned to work as a consultant, team member, guide and leader, often utilizing multiple roles in the same job. These positions also taught me to learn on my feet and do catch-up work where necessary (i.e. learning HTML and CSS to redo the two farmers' market websites and clean up the code for the weekly newsletter).

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Name :Claire Wright
Location : Raleigh, NC
Email : ccannawright@gmail.com
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Java

HTML

Python

Writing/Editing

Management

Teaching

Spanish

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Selected Education

Ethnomusicology
08/2014 - 05/2016 | Indiana University-Bloomington

Master of Arts in Ethnomusicology

Music Studies
08/2011 - 5/2014 | University of North Carolina at Greensboro

Bachelor of Arts in Music Studies

Sociology/Anthropology
08/2006 - 12/2008 | Lewis and Clark College

Bachelor of Arts in Sociology and Anthropology

Selected Experience

Technical Success Engineer
02/2019 - current | Pendo

Resolve customer issues through testing and/or education with a 97% CSAT rating. Collaboratively troubleshoot issues with technical success team, engineering, and customers.

Transcription Editor
05/2018 - 11/2018 | Indiana University Bicenntenial Oral History Project

Edited interview transcripts following a detailed coding system to ensure formatting uniformity. After first month was promoted to doing the final level of edits on the transcripts.

Instructor
08/2015 - 5/2018 | Indiana University

Served as instructor of record for course developed for students on academic probation. Also served as an assistant instructor for 'World Music and Culture' and 'Global Pop Music', where I led weekly discussion and lesson sections

Services

Marketing Ethics Consulting

Social science and humanities studies informs this form of consulting, which looks for problematic messages, images etc in marketing research. In other words, advising against Kendell Jenner's Pepsi ad.

Technical Writing

Writing and editing in a variety of formats inculding grants and code documentation

Teaching/Instruction

3 years experience teaching at the college level in both lecture and seminar formats

Management

Experience in team management with interns, board managment/consulting, and event/organizational management

Development

In Java. C and Python in progress

Customer Service and Support

Experience in customer service in a variety of settings (restuarants, classroom, face of an organization) with training and experience in catering to diverse populations.

Portfolio

I apologize for the hassle, but my course projects must remain private to avoid student misconduct issues. Access is allowed for hiring purposes only.

Get In Touch

github
linkedin
Curriculum Vitae